100% Money Back Guarantee – If you are unhappy at all with your purchase simply send it back to us and we will refund the cost of the item!
- You can return your item/s for a full refund or exchange within 30 days of receiving your original order.
- We’ll refund the price you purchased your item at. This includes sale items.
- The items are your responsibility until we receive them, ensure they are packaged sufficiently enough to not get damaged on the way.
- We are not responsible for any items that are returned to us by mistake.
- Where possible, returned items should include tags and the original packaging.
- The cost of return shipping is at the customers expense. Any returned items that are not received by ADDABELLE will not be issued a refund. We recommend you obtain proof of postage/tracking.
The customer is responsible for the shipping costs associated with returning the item(s). After receiving the returned item, ADDABELLE will credit the customer’s account for the original purchase price. ADDABELLE will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to ADDABELLE. In a case of a missing package on orders placed in the United States we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it, it is your responsibility to contact the post office and resolve the issue. It is your responsibility to contact the post office and file a claim for the missing package.
To exchange the product please email us via firstname.lastname@example.org so we can approve the return. After the return is approved, print out your email invoice and mail that along with your item back to us. Once we receive the product, we will review your case within 48 hours and send you the new product. If at any time you are having trouble with your return, please send an email to email@example.com.